fbpx Skip to content

Silk Estate

Frequently asked questions

We require your event date, approx. number of guests and any other information you have confirmed at the time of enquiring.

For example; if you have a caterer, band, florist, budget in mind please share this information with us. If you like round or long tables, would like a dance floor and stage – we like to know all of this information to make it easier to bring together your quote.

However if you are in the early stages and just starting out then your date and approx. guests numbers is more than enough.

Our online system does check for availability of products on your choosen date, so we can ensure all items are available for your event at the time of quoting.

  • Our marquees are manufactured in New Zealand by Baytex onsite at their purpose built premises in Tauranga, New Zealand.
  • Meticulous attention to detail goes in to keeping our marquees (and hire) clean and in excellent condition. 
  • They are designed, engineered and built to withstand NZ conditions with wind ratings up to 108km/ph on our SQ Frame and 70-80+km/ph on our pole tents.
  • All PVC Fabric is UV protected, fire retardant, mildew resistant and waterproof.
  • Our full range has breathtaking high Apexes – perfect for floral and AV installations:
    • SQ Frame: Over 5m
    • Electron: 6.2m
    • Hampton: Low Mid 5.4m, High Mid 6.3m

To recommend the best size marquee for your event we need to know your guest numbers, and what other specific items you would like in your marquee i.e. if you are having a dance floor, what table style you prefer or if you are hosting a cocktail style event.

Once we have this information, we can put together a marquee layout plan with suggested positioning of your hire elements, alongside your quote.

In order to provide you with he most accurate quote and marquee plan, we suggest booking a Showroom Meeting or arranging a video call so we can discuss your plans in detail.

Other important details to consider:

  • Your marquee site needs to be flat and level (especially if you have booked a floor).
  • Your marquee site must be the size of your marquee + at least 2m radius around the space to allow for access and guy ropes.
  • If your site cannot be pegged (ie. concrete surface) additional charges may be incurred for weights (and covers) and the transportation of these to and from site.
  • Quotes are based on direct access to site for the marquee build. This will be assessed at a site visit and if the site access is challenging installation and pack down rates may need to be reviewed to allow for extra time and/or crew required.

Yes of course we do, this is one of our favourite parts around our job. We love working with you to ensure we have captured everything in your booking that you will require for your special day or event.

Initially we will use a standard quote based off your approximate guest numbers, and then from here we enjoy customising this with you.

Round Trestle Table – Seats 8 guests comfortably. But does have provision to seat up to 9 guests.

Long Trestle Table – Seats 8 guests (four down each side) but does have provision to seat up to 10 guests (seating a guest at either end).

Rustic Wooden Table – Seats up to 6 guests. It does have the provision to seat guests on the ends – however we wouldn’t recommend as first preference as makes place settings rather tight.

Ask us about seating numbers for a cocktail style event.

Typically, the hire period is for “your event”, however we like to work with our clients so if you want to use the marquee the next day then we are flexible to allow this to happen. We also try our best to accommodate everyone, but sometimes due to demand in events we will need to schedule in our pack down / install days around this. 

The Silk Estate team are happy to travel throughout the Canterbury Region to help you create your dream event. From Kekerengu to Omarama and everything in between. 

We charge $3.00 + GST / per return kilometre for mileage from our warehouse location. This is then calculated based on the number of trucks / vehicles / trips required to fulfill your booking.

Any marquee over 100square metres requires a building consent (or exemption from) to be issued before building commences. A Code of Compliance following inspection from the local council or authority.

Silk Estate take full responsibility in completing this application on your behalf, alongside any other compliance required as part of your marquee build.

Your marquee will be installed by our team of Apex Accredited riggers.

Our riggers will install your marquee to best practice standards and within the manufacturers guidelines, ensuing that the build is compliant with the NZ Building Code and FENZ fire evacuation regulations.

All our marquees are installed with evacuation signage, fire extinguishers and manual call points. 

As part of your handover, you will be shown how to use all elements of your marquee and hire, how to open and close your marquee up, and be trained on the evacuation procedure for your event. 

If our team are not onsite during your event, we are only a phone call away should there be any questions or concerns.

Absolutely! This and can be added to your booking at any stage.

We are here to help you to create your dream wedding with the perfect mix of face to face planning consultations, email and phone support, and access to our digital wedding planning tool kit.

Following your initial complimentary consultation, you will have regular planning consultations with your Wedding Coordinator before you head into final planning stages of your wedding where you will meet again – once at a site visit and/or final details meeting; approximately 8 weeks prior to your wedding, and again at the wedding rehearsal; where you can confidently hand over any of the final details of your day.

Service provided by in conjunction with our in-house event company – Collective Concepts.

We are here to provide you with a complete service, and this includes Styling & Design of your marquee event to ensure every detail is as unique as you.

We offer:

  • Styling concept and mood board creation
  • Custom and semi-custom stationery and signage
  • Floral design
  • Coordination of sub-hired furniture and decor so you only have one point of contact

We do not ask for a bond for your hire products however as per our Terms & Conditions a damage waiver is payable. 

Yes at the time of confirming your booking with us, we will issue a 25% deposit payable within 7 days. Please keep in mind that although a deposit has been paid, we do still have flexibility to alter your booking and customise this to suit your needs. Please refer to our terms and conditions regarding this.

Please note is you have a Rural Co account and wish us to bill your account then we we will also apply a 5% discount on all hire products. Your deposit with be issued for payment the month following your confirmation, and final bill will be issued for payment the month of your event, via your Rural Co Account.

As mentioned above when you confirm your booking with Silk Estate (by accepting your booking via the online link) we will then issue you a 25% deposit. Your final invoice will be due 30 days prior to your event, and any changes or broken/damaged items (not covered by the damage waiver) will be charged through on a separate invoice on the conclusion of your event.

If you are a Rural Co Member your final payment will be sent through for payment the month of your event to your Rural Co Account. Any changes, damages or broken items will be invoiced through following your event.

Unfortunately, your deposit is non-refundable therefore you will not be refunded the money already paid.

Please refer to our Terms & Conditions regarding deposits, postponements and cancellations.

 

As this is an event we do expect some breakages (especially of glassware), so please do not be alarmed if this happens.

For damages or maintenance not covered by the damage waiver, we will charge you the price to replace the broken or missing items at the conclusion of your event.