Frequently asked questions
We require your event date, approx. number of guests and any other information you have confirmed at the time of enquiring.
For example; if you have a caterer, band, florist, budget in mind please share this information with us. If you like round or trestle tables, would like a dance floor and stage – we like to know all of this information to make it easier to bring together your quote.
However if you are in the early stages and just starting out then your date and approx. guests numbers is more than enough.
Our online system does check for availability of products on that date, so we can ensure all items quoted for you are available for your event.
To recommend the best size marquee we would need to know your guest numbers, and what other specific items you would like in your marquee, if you are having a dance floor and what tables you choose to have. Basically, we do all the hard work in fitting this all in – on a scaled Marquee Layout Plan thinking and working out the best position for your tables, dance-floor, bar, heaters etc. All we need you to do is come in for a Showroom Meeting with us so we can discuss this further and provide you with the correct.
Yes of course we do, this is one of our favourite parts around our job. We love working with you as the couple to ensure we have captured everything in your booking that you will require for your special day. Initially we will use a standard quote based off your approx. guests’ numbers, and then from here we enjoy customising this with you.
Round Trestle Table – Seats 8 guests comfortably. But does have provision to seat up to 9 guests.
Long Trestle Table – Seats 8 guests (four down each side) but does have provision to seat up to 10 guests (seating a guest at either end).
Rustic Wooden Table – Seats up to 6 guests. It does have the provision to seat guests on the ends – however we wouldn’t recommend as first preference as makes place settings rather tight
Typically, the hire period is for “your event”, however we like to work with our clients so if they do want to use the marquee the next day then we are flexible to allow this to happen. We also try our best to accommodate everyone, but sometimes due to demand in events we will need to schedule in our packdown / install days around this.
We charge $1.70 / kilometre for mileage from our Showroom location. This is the calculated on the amount of trucks / vehicles required for the trips needed.
Yes – any marquee over 100square metre needs a code of compliance from the local council. But do not worry, as Silk Estate take full responsibility in completing this application on your behalf
Yes we do – this is based on an hourly rate and can be added to your booking at any stage. We like to help clients on the day to ensure everything runs to plan and we are there to assist with anything and everything to help your day run smoothly. We ensure that the little things are covered like the heater temperature or closing the walls on the marquee, up to ensuring staff are clearing down tables or taking away unused glassware. Please note this is not a wedding planning role – this is just an On-The-Day Coordination service we offer.
We are specialist in marquees and weddings however we are not wedding stylist / planners but we know some lovely people who we can put you in touch with if you do require this service.
We do however offer a Marquee Dressing Service which is different to the styling and planner a professional would give you, but is a service which includes Run Sheets for your day, seating templates, Mock Table Set ups and of course on the day setting and dressing your marquee with your chosen styling elements.
We do not ask for a bond for your hire products however as per our Terms & Conditions we will charge your for any broken or damaged products in your final invoice.
Yes at the time of confirming your booking with us, we will issue a 20% deposit payable by the 20th of the following month. Please keep in mind that although a deposit has been paid, we do still have flexibility to alter your booking and customise this to suit your needs. Please refer to our terms and conditions also.
Please note is you have a Rural Co account and wish us to bill your account then no deposit will be required and we will also apply a 5% discount on all hire products. Your final bill will be issued via your Rural Co Account on the conclusion of your event.
As mentioned above when you confirm your booking with Silk Estate (by accepting a link we send you) we will then issue you a 20% deposit. Your final invoice will be due 10 working days prior to your event, and any changes or broken/damaged items will be charged through on a separate invoice on the conclusion of your event.
If you are a Rural Co Member your final payment will be sent through after the conclusion of your event to your Rural Co Account. Again any damages or broken items will be invoiced through at the time of your final bill.
Unfortunately this is a non-refundable deposit therefore you will not be refunded the money already paid. However, if you need to postpone your event to a new date we are very accommodating with this and are happy to transfer your deposit to your new date and the final invoice will reflect this deposit.
As this is an event we do expect some breakages (especially of glassware), so please do not be alarmed if this happens. All we do is just simply charge you the price to replace the broken or missing items, which will be invoiced to you on the conclusion of your event.
Frequently asked questions